INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. How long does delivery take?
Orders are delivered within 4–7 business days across Egypt.
2. What payment methods are available?
We offer Cash on Delivery and secure online payment options at checkout.
3. Can I return or exchange an item?
Yes, within 3–5 days of delivery, provided the item is unused and in its original condition with tags attached.
4. How can I track my order?
Our team will contact you once your order is shipped. You can also reach out to customer support for updates.
5. What if I enter incorrect shipping details?
Incomplete or incorrect information may delay delivery and will be the customer's responsibility.
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